At Lumina Dental, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book an appointment, or interact with our clinic.
When you visit our website or contact us, we may collect the following information:
Personal details such as your name, phone number, and email address.
Appointment details such as preferred date, time, and dental service type.
Messages or inquiries you share through contact forms, WhatsApp, or chat.
Technical information like IP address, browser type, and device used (collected automatically through analytics tools).
We only collect information that helps us deliver quality dental care and improve your experience.
Your information is used only for legitimate purposes, including:
Scheduling and confirming appointments.
Responding to your queries or treatment requests.
Sending appointment reminders, updates, or promotional offers (if opted in).
Improving our website and service experience.
Maintaining records for internal administrative or legal purposes.
We do not sell, rent, or trade your personal information to third parties.
At Lumina Dental, we prioritize data security. We use secure servers, encrypted communications (HTTPS), and restricted access systems to safeguard your data from unauthorized access, loss, or misuse.
However, please note that while we take all necessary precautions, no digital transmission or storage system is 100% secure.
Our website may use cookies or similar tools to improve functionality and user experience. These small files help us analyze traffic and remember preferences. You can disable cookies through your browser settings, but some features may not work as intended.
Our website may include links to other websites (such as payment gateways, social media, or reference articles).
Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before sharing any personal information.
We may share limited information only when necessary, such as:
With trusted service providers (e.g., hosting, analytics, or marketing tools) who help us operate our website and are bound by confidentiality agreements.
When required by law or regulatory authorities to comply with legal obligations.
We may update this Privacy Policy periodically to reflect changes in our practices or regulations. Any updates will be posted on this page with a new revision date.
